Work stress in aircraft maintenance technicians: The role of work-life balance

Cucunda Resi Anggarini, Indrayanti Indrayanti

Abstract


Work stress is a widespread issue among various kinds of employees because of its negative impact. This study aimed to determine the role of work-life balance toward work stress experienced by aircraft maintenance technicians. A total of ninety-two aircraft maintenance technicians participated in this quantitative approach using scales as the research instrument. The data were collected and then analyzed using multiple linear regression methods. The results showed that three dimensions of work-life balance, namely WIPL, PLIW, and WPLE, have a significant simultaneous role on work stress with an effective contribution of 56.5%. Partially, WIPL and PLIW significantly have a positive role on work stress with a contribution of 40.7% and 12.19%, whereas WPLE does not have a significant role on work stress. This study implies that a low level of WIPL and PLIW will reduce work stress levels in aircraft maintenance technicians and vice versa. Therefore, organizations can support aircraft maintenance technicians in managing work-life balance to maintain work stress levels.


Keywords


aircraft maintenance technician; personal life interfere work; work interfere personal life; work-life balance; work stress.

Full Text:

PDF

References


Aamodt, M. G. (2013). Industrial/organizational psychology: An applied approach. Cengage Learning.

Abhyankar, S., & Pujari, U. (2012). Occupational stress and work-life imbalance among industrial employees. Journal of Psychosocial Research, 7(1), 17.

Alali, H., Braeckman, L., Van Hecke, T., & Wahab, M. A. (2018). Shift work and occupational accident absence in Belgium: Findings from the sixth European working condition survey. International Journal of Environmental Research and Public Health, 15(9), 1–13. https://doi.org/10.3390/ijerph15091811

Allen, T. D., Herst, D. E., Bruck, C. S., & Sutton, M. (2000). Consequences associated with work-to-family conflict: A review and agenda for future research. Journal of Occupational Health Psychology, 5(2), 278–308. https://doi.org/10.1037/1076-8998.5.2.278

Amalina, M. Z., Huda, B. Z., & Hejar, A. R. (2016). Job stress and its determinants among academic staff in a university in Klang Valley Malaysia. International Journal of Public Health and Clinical Sciences, 3(6), 125–136.

Amstad, F. T., Meier, L. L., Fasel, U., Elfering, A., & Semmer, N. K. (2011). A meta-analysis of work-family conflict and various outcomes with a special emphasis on cross-domain versus matching-domain relations. Journal of Occupational Health Psychology, 16(2), 151–169. https://doi.org/10.1037/a0022170

Armstrong, G. S., Atkin-Plunk, C. A., & Wells, J. (2015). The relationship between work–family conflict, correctional officer job stress, and job satisfaction. Criminal Justice and Behavior, 42(10), 1066–1082. https://doi.org/10.1177/0093854815582221

ASN. (2019). Fatal accidents and fatalities per year for airliner. Retrieved from https://aviation-safety.net/statistics/period/stats.php?cat=A1

Atheya, R., & Arora, D. R. (2014). Stress and its brunt on employee’s work-life balance: A conceptual study. Journal of Humanities and Social Science, 19(3), 57–62. https://doi.org/10.9790/0837-19355762

Babatunde, A. (2013). Occupational stress: A review on conceptualizations, causes and cure. Economic Insights-Trends & Challenges, 65(3), 73–80.

Balkan, O. (2014). Work-life balance, job stress and individual performance: An application. International Journal of Management Sciences and Business Research, 3(3), 38–46.

Bell, A. S., Rajendran, D., & Theiler, S. (2012). Job stress, well-being, work-life balance and work-life conflict among Australian academics. Journal of Applied Psychology, 8(1), 25–37. https://doi.org/10.7790/ejap.v8i1.320

BPS. (2017). Air transportation statistics. Badan Pusat Statistika. Retrieved from https://www.bps.go.id/publication/2018/11/27/c5a66561bc763984bed341db/statistik-transportasi-udara-2017.html

Brough, P., Timms, C., O’Driscoll, M. P., Kalliath, T., Siu, O. L., Sit, C., & Lo, D. (2014). Work–life balance: A longitudinal evaluation of a new measure across Australia and New Zealand workers. International Journal of Human Resource Management, 25(19), 2724–2744. https://doi.org/10.1080/09585192.2014.899262

CFO. (2012). Work is top trigger of stress for Asia-Pasific workers. Retrieved from https://www.cfoinnovation.com/work-top-trigger-stress-for-asia-pacific-workers

Chang, Y. H., & Wang, Y. C. (2010). Significant human risk factors in aircraft maintenance technicians. Journal of Safety Science, 48(1), 54–62. https://doi.org/10.1016/j.ssci.2009.05.004

Dessler, G. (2014). Fundamentals of human resource management. Pearson Education Limited.

Fisher, G. G. (2001). Work/personal life balance: A construct development study. (PhD thesis). Bowling Green State University, Ohio.

Fisher, G. G., Bulger, C. A., & Smith, C. S. (2009). Beyond work and family: A measure of work/nonwork interference and enhancement. Journal of Occupational Health Psychology, 14(4), 441–456. https://doi.org/10.1037/a0016737

Fogarty, G. (2004). The role of organizational and individual differences variables in aircraft maintenance performance. International Journal of Applied Aviation Studies, 4(3), 73–90.

Frone, M. R. (2000). Handbook of occupational health psychology: Work-family balance. American Psychological Association.

Greenhaus, J. H., Collins, K. M., & Shaw, J. D. (2003). The relation between work-family balance and quality of life. Journal of Vocational Behavior, 63(3), 510–531. https://doi.org/10.1016/S0001-8791(02)00042-8

Grzywacz, J. G., & Marks, N. F. (2000). Reconceptualizing the work-family interface: An ecological perspective on the correlates of positive and negative spillover between work and family. Journal of Occupational Health Psychology, 5(1), 111-126. https://doi.org/10.1037/1076-8998.5.1.111

Hanson, G. C., Hammer, L. B., & Colton, C. L. (2006). Development and validation of a multidimensional scale of perceived work-family positive spillover. Journal of Occupational Health Psychology, 11(3), 249–265. https://doi.org/10.1037/1076-8998.11.3.249

Hansson, R. O., Robson, S. M., & Limas, M. J. (2001). Stress and coping among older workers. Work, 17(3), 247–256.

Hobson, C. J., Delunas, L., & Kesic, D. (2001). Compelling evidence of the need for corporate work/life balance initiatives: Results from a national survey of stressful life-events. Journal of Employment Counseling, 38(3), 38–44. https://doi.org/10.1002/j.2161-1920.2001.tb00491.x

IATA. (2016). Robust passenger demand continues. IATA Press Release. Retrieved from https://www.iata.org/pressroom/pr/Pages/2015-09-04-02.aspx

Jaga, A., & Bagraim, J. (2011). The relationship between work-family enrichment and work-family satisfaction outcomes. South African Journal of Psychology, 41(1), 52–62. https://doi.org/10.1177/008124631104100106

Jex, S. M., & Britt, T. W. (2008). Organizational psychology: A scientist-practitioner approach. John Wiley & Sons.

Kalliath, T., & Brough, P. (2008). Work–life balance: A review of the meaning of the balance construct. Journal of Management & Organization, 14(3), 323–327. https://doi.org/10.1017/s1833367200003308

Karkoulian, S., Srour, J., & Sinan, T. (2016). A gender perspective on work-life balance, perceived stress, and locus of control. Journal of Business Research, 69(11), 4918–4923. https://doi.org/10.1016/j.jbusres.2016.04.053

Kim, C. Y., & Song, B. H. (2015). A study on safety culture in aviation maintenance organization. Advanced Science and Technology Letters, 120, 485–490.

KNKT. (2016). Data investigasi kecelakaan penerbangan (Flight accident investigation data). Media Release KNKT. Retrieved from http://knkt.dephub.go.id/knkt/ntsc_home/Media_Release/Media Release KNKT 2016/Media Release 2016 - IK Penerbangan 20161130.pdf

Lac, G., & Chamoux, A. (2004). Biological and psychological responses to two rapid shiftwork schedules. Ergonomics, 47(12), 1339–1349. https://doi.org/10.1080/00140130410001724237

Major, V. S., Klein, K. J., & Ehrhart, M. G. (2002). Work time, work interference with family, and psychological distress. Journal of Applied Psychology, 87(3), 427–436. https://doi.org/10.1037/0021-9010.87.3.427

Nohe, C., Meier, L. L., Sonntag, K., & Michel, A. (2015). The chicken or the egg? A meta-analysis of panel studies of the relationship between work-family conflict and strain. Journal of Applied Psychology, 100(2), 522–536. https://doi.org/10.1037/a0038012

Parker, D. F., & DeCotiis, T. A. (1983). Organizational determinants of job stress. Organizational Behavior and Human Performance, 32(2), 160–177. https://doi.org/10.1016/0030-5073(83)90145-9

Parkes, L. P., & Langford, P. H. (2008). Work-life balance or work-life alignment? A test of the importance of work-life balance for employee engagement and intention to stay in organizations. Journal of Management and Organization, 14(3), 267-284. https://doi.org/10.5172/jmo.837.14.3.267

Pettersen, K. A., & Aase, K. (2008). Explaining safe work practices in aviation line maintenance. Safety Science, 46(3), 510–519. https://doi.org/10.1016/j.ssci.2007.06.020

Purnell, M. T., Feyer, A. M., & Herbison, G. P. (2002). The impact of a nap opportunity during the night shift on the performance and alertness of 12-h shift workers. Journal of Sleep Research, 11(3), 219–227. https://doi.org/10.1046/j.1365-2869.2002.00309.x

Rabenu, E., Tziner, A., & Sharoni, G. (2017). The relationship between work-family conflict, stress, and work attitudes in. International Journal of Manpower, 38(8), 1143-1156. https://doi.org/10.1108/IJM-01-2014-0014

Razak, M. I., Yusof, N. M., Azidin, R. A., Abdul Latif, M. M. R., & Ismail, I. (2014). The impact of work stress towards work-life balance in Malaysia. International Journal of Economics, Commerce and Management, II(11), 1–16.

Riggio, R. E. (2003). Introduction to industrial/organizational psychology. Prentice Hall.

Robbins, S. P., & Judge, T. A. (2013). Organizational behavior. Pearson Education.

Steenbergen, E. F., Ellemers, N., & Mooijaart, A. (2007). How work and family can facilitate each other: Distinct types of work-family facilitation and outcomes for women and men. Journal of Occupational Health Psychology, 12(3), 279–300. https://doi.org/10.1037/1076-8998.12.3.279

Tourigny, L., Baba, V. V., & Wang, X. (2010). Stress episode in aviation: The case of China. Cross Cultural Management, 17(1), 62–78. https://doi.org/10.1108/13527601011016916

Voydanoff, P. (2004). Implications of work and community demands and resources for work-to-family conflict and facilitation. Journal of Occupational Health Psychology, 9(4), 275-285. https://doi.org/10.1037/1076-8998.9.4.275

Wang, Y., Keller, J. C., Huang, C., & Fanjoy, R. O. (2016). An exploratory study: Correlations between occupational stressors, coping mechanisms, and job performance among Chinese aviation maintenance technicians. Journal of Aviation Technology and Engineering, 5(2), 69–80. https://doi.org/10.7771/2159-6670.1129

Yazgan, E., & Kavsaoğlu, M. Ş. (2017). Evaluation of stress affecting aircraft maintenance technician’s performance. International Journal of Computing, Communication and Instrumentation Engineering, 4(1), 96–101.




DOI: http://dx.doi.org/10.26555/humanitas.v18i1.17371

Refbacks

  • There are currently no refbacks.


HUMANITAS: Indonesian Psychological Journal
ISSN 1693-7236 (print), 2598-6368 (online)
Email : humanitas@psy.uad.ac.id

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

View My Stats
 

View My Stats